Privacy Policies:

Based on articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that Soliysa, the legitimate, controlled and informed processing of your personal data is of vital importance to achieve the objectives through all areas of service provision and reiterate our commitment to your privacy and the right to informational self-determination.

The purpose of this Privacy Notice is to inform you about the treatment that will be given to your personal data when it is collected, used, stored and/or transferred solely and exclusively by Soliysa.

Responsible for the processing of your personal data

Soliysa with address at Prolongación Primero de Mayo #1812 Pte. Cd. Madero, 89440, Tamps, Mex. with telephone number +52 833-215-9089, will be responsible and, therefore, who will decide on the treatment given to your personal data.

Personal data that is collected

Soliysa may collect and, where appropriate, process the following personal data, depending on the relationship that exists with you:

  • Nombre completo.
  • Full name.
  • E-mail.
  • Company.
  • Address.
  • Age.
  • Birthdate.
  • Gender.
  • Nationality.
  • Home, work, cell phone.

Purposes of the processing of personal data

Soliysa collects, uses, stores or transfers your personal data, to the extent permitted by applicable laws, to carry out the following:

  • Compliance with legal obligations.
  • Locate psycho-demographic behavior.
  • Development of improvements in the service.
  • Know the market and the performance of the company within it.
  • Follow-up on queries in order to achieve customer satisfaction.
  • Studies to determine consumer satisfaction.
  • Creation of directories.
  • Interrelation of databases to know the profile and needs of the consumer.
  • Sending promotions about our products or services according to what we consider to be the interests of the consumer.
  • Delivery of promotions (if any).
  • Send you communications of all kinds, coming from Soliysa.
  • Carry out analysis in order to determine the effectiveness of our services and/or consultations.

Soliysa may use your personal data for other purposes, as long as these purposes are compatible and can be considered analogous to the previous ones.

Your personal data will be processed only for the time necessary to fulfill the purposes described and/or in accordance with what is established by the applicable legal provisions.

Security of personal data

Soliysa will implement the technical, administrative and physical security measures necessary to protect your personal data and prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment.

Only authorized personnel, who have complied with and observed the corresponding confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access to unauthorized persons and using their personal data for purposes other than those established in this Privacy Notice. The obligation of confidentiality of the people who participate in the processing of your personal data subsists even after the relationship with Soliysa has ended.

Communications and transfers of personal data

As part of the business operations and in order to fulfill the purposes described; Soliysa may share some or all of your personal data with third parties, national or foreign. These third parties may be affiliated or subsidiary companies of Soliysa; external professional advisors and/or other service providers acting as agents in the name and on behalf of Soliysa.

Soliysa will ensure, through the signing of agreements and/or the adoption of other binding documents, that said third parties maintain adequate security, administrative, technical and physical measures to safeguard your personal data, as well as that said third parties only use your personal data. for the purposes for which they were hired and in accordance with this Privacy Notice.

Soliysa will not assign, sell or transfer your personal data to third parties not related to Soliysa, without your prior consent. However, Soliysa may transfer your personal data in the cases provided for in the Federal Law on Protection of Personal Data Held by Private Parties.

Rights that correspond to you

You, as the owner of personal data, may exercise before the Soliysa Data Protection Committee the rights of access, rectification, cancellation and opposition regarding the processing of your personal data. Likewise, you may revoke, at any time, the consent that you have granted and that is necessary for the processing of your personal data. For reference, the rights of access, rectification, cancellation and opposition are described below:

Through your right of access, you may request to be informed what type of personal data is being processed by Soliysa, the origin of said data and the communications that have been made with it.

By virtue of the right of rectification, you can request the correction or completion of personal data that is incorrect or incomplete and that is in the hands of Soliysa. You will have the obligation to inform Soliysa when a change or correction must be made to your personal data and this fact is only known to you.

When your personal data is no longer necessary for the purposes for which it was collected, you may request that it be canceled if it is still kept in Soliysa’s databases. The cancellation process will be preceded by a blocking period through which your data will only be stored for a period of time, equivalent to the prescription period of the actions that gave rise to the processing of your personal data or the period established by law. There are cases in which personal data cannot be canceled by law.

You may object to the processing of your personal data, when there is a legitimate cause for this, even having previously expressed your consent for such processing.

Soliysa will make available to you in the Data Protection Committee and on the page https://soliysa.com, starting in 2024, the Suggested Formats for the presentation of the corresponding requests for access, rectification, cancellation and opposition.

Changes to the privacy notice

Soliysa reserves the right to amend or modify this Privacy Notice as it deems appropriate, for example, to comply with changes to data protection or health legislation or comply with Soliysa’s internal provisions.

Soliysa will inform you and make the updated Privacy Notice available to you when significant changes are made to it, as well as when your consent is required. The updated version of the Privacy Notice will be available on the website https://soliysa.com

Data protection department

You may direct any question or comment regarding this Privacy Notice or exercise the rights that correspond to you under the Federal Law on Protection of Personal Data Held by Private Parties, before the Soliysa Data Protection Committee located in Prolongación Primero de Mayo. #1812 Pte. Cd. Madero, 89440, Tamps, Mex. with telephone number +52 833-215-9089, email: ventas(at)soliysa.com

Last update date of this Privacy Notice: 01/19/2024